During our launch term we offered free trial classes, but now into our second and third term, we are requesting a reciprocal energy exchange on our trial classes. This is out of respect to our existing customers who have signed up for a term and to our performers.
By requesting payment for a trial class we know when you attend a class that you really want to try our product – we look forward to having you join one of our sessions very soon. You can make a trial booking through Kidsorted or Hoop. If you show-up at the venue without booking we may have to turn you away as we may not have a place for you.
If you would like to attend a trial, why not call us on 07500 786 512 or email enquiries@teddysplayhouse.com.
If you miss a class due to illness, you can attend a make-up class at any of our other locations. We allow one credit per term for missed classes. However, if you know the dates you will be away during a term and provide these at the start of the term, you will be allocated two credits. Because we have been notified of the dates, it also means that we can offer these dates to another child.
Call Vicky or Petra to discuss on 07500 786 512 or email enquiries@teddysplayhouse.com.
Our class structure is appropriate for 7 months to 2.5 years.
We prepare packs of instruments, sensory objects, roles and verses for each infant or toddler in attendance. By booking for a term a place is guaranteed and class packs correctly allocated, so unfortunately if you have not booked for the term, or booked part way through, or have booked a trial class, we will not be able to admit you.
If there are places available, yes you can sign-up part way through a term. If there are no places available we will add your name to our waiting list and notify you immediately should places open up.
We do not take payment at the door, with the exception of trial classes, if you want to attend classes you need to register through Kidsorted.
We have two staff members in attendance at all our classes who are qualified in HSC First Aid. We carry a St John’s Ambulance first aid kit to all our locations.
Yes, all our staff have been CRB (DBS) checked.
We have Teddy who is a qualified actor and has experience in early learning, Tick-Tock, who is our classical music, song and rhyme violinist, Incy Wincy and Ba Ba who are our class support staff.
Mums, dads or guardians have to be in attendance with the child at all times and are encouraged to take active participation in the class helping to support the child’s development. It goes without saying, active participation ensures classes are fun for all – If you are having a rough day when you attend the class, don’t worry, we are there to support you!
We do not charge a joining fee, we are not a members club.
You may book multiple classes across our London locations so early registration is key to securing your place. If places are no longer available we will add you to our waiting list and notify you when a place become available.
We encourage everyone to attend a trial class before committing to a term.
Should we need to cancel a class
If for any reason we have to cancel a class we will do our best to let you know ahead of time, first by phone and if this is not provided when you register your child, then we will email you. We will offer you classes at our other locations and if this is not suitable, we will offer you a refund for the class.
Non-attendance
If for any reason you can’t attend a class, please email us to let us know: enquiries@teddysplayhouse.com – we will offer you make-up classes at our other locations or discounts on the following term booking.
No longer able to attend classes
Should certain life events mean you are no longer able to attend classes please let us know and we will refund you.
If you know of a great venue near you where Teddy and his team can make home, please give us a call +44 7500 786 512